Focusing on the customer experience at Customer Contact Week
As Ive been preparing to take off for Customer Contact Week (CCW) in Las Vegas, NV, this week, Ive also beenruminating on whatit means to lead a truly customer-centric service organization.As I see it,...
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Automatically validate your solutions using the PowerApps checker PowerShell...
A number of customers have automated build and release pipelines and a frequent ask, since announcing thegeneral availability of Solution Checker, is for the abilityto run checks outside of the user...
View ArticleVoice of the Customer deprecation
This impacts only customers who are using the Voice of the Customer solution for Dynamics 365 apps.With the release of Microsoft Forms Pro, we are announcing the deprecation of Voice of the Customer...
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Capture and analyze feedback with Microsoft Forms Pro, now generally available
Listening and responding to feedback is one of the most important parts of running a business. Starting today, with the general availability of Microsoft Forms Pro, everyone in your organization can...
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Dynamics 365 Customer Insights release for July 2019
The Dynamics 365 Customer Insights team is happy to announce the availability of the July release.New featuresCSP, DAP, and AOBOExport to Azure Blob storageMeasures results (preview)Cloud Solution...
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IDMF – Configuration Setting – UpdateMasterSyncTablesPostMetaDataSync
Consider a scenario where you are using IDMF 2.0, and you find that after each IDMF Metadata sync the Master table list gets refreshed and you then have to manually sort out the list each time by...
View ArticleDynamics 365 for Finance and Operations – Things to consider when exporting...
I’ve worked on some cases related to Data Management exports to BYOD recently and I thought I would share some observations on things you should consider when exporting data to BYOD. This blog post is...
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Setup for sales tax which should be used when ‘Price include sales tax’ is...
Hello, If you have any issues regarding sales tax (net amount) rounding between Retail store transactions and posted sales invoice voucher transactions, you should check at first Sales tax setup. The...
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PL – Retail – Advance invoices for prepayments in retail
Hello, The hotfix KB 3034468 released for this feature ‘Advance invoices for prepayments in retail ‘. The link to LCS: https://fix.lcs.dynamics.com/issue/results/?q=3034468 This feature is based on the...
View ArticleHow to reset approved expense report document back to draft status in...
How to reset approved expense report document back to draft status in Dynamics 365 for Finance and Operations New functionality is added to provide the ability to reset approved expense report document...
View ArticlePotential issues when installing 8.0.4 on the Tier II sandbox environment
When installing cumulative update on 8.0.4 on Tier II sandbox environment you may experience the error: “The running command stopped because the preference variable “ErrorActionPreference” or common...
View ArticleInspecting a D365FO Meta Data Hotfix Content
In this article, you will find detailed instructions, on how to inspect content of a D365FO meta data hotfix. The article describes a manual approach as well as running PowerShell scripts to extract...
View ArticleExtending the Extended Logon functionality for MPOS and Cloud POS
Included in MPOS and CPOS are two methods for extended logon functionality: logging in by scanning a barcode or by swiping a card with a magnetic stripe reader (MSR). Setup for these are described...
View ArticleRenew Dynamics 365 for Finance and Operations Certificate on Dev Machine
This was a internal request from support team to quickly fix the certificate expire issue. I would like to post it here in case you need it. Please note this should only apply to your Dev VHD, and...
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[AX2012] [Workflow approval via email] Migrate from ACS to SAS – troubleshooting
Latest whitepaper & mobile connector downloading address – https://mbs.microsoft.com/customersource/northamerica/AX/news-events/news/MSDYN_MobileAppsAX When you migrate from ACS to SAS, you only...
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Essential tools to create a better workplace – Microsoft at SHRM 2019
This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event...
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June release of Dynamics 365 Remote Assist adds small UI and other improvements
Applies to: Dynamics 365 Remote Assist (version 2.02)In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small...
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Lifecycle Services – June 2019 (Release 2) release notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (June 2019, release 2).Prevent overlapping service requests against the...
View ArticleUpcoming changes to the update tiles in Lifecycle Services (LCS)
We want to notify you about the changes were making to the Lifecycle Services (LCS) update tiles for One Version environments . This change is planned to be released in the July 2019 update of...
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June release of Dynamics 365 Import Tool (Preview) adds five new file formats
Applies to: Dynamics 365 Import Tool (build 111.1906.20006.0)We’re pleased to announce that with the latest update of Dynamics 365 Import Tool (Preview), in addition to GLB files, you can now import...
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