Description
When the user used any function through the Retail Transaction services, the call failed with error 13010
In the Event Viewer of the server running the Retail Transaction service this error appeared on the Business connector
Event id 175
Microsoft Dynamics AX Business Connector Session 4.
Microsoft Dynamics license problem : No license code available for language en-US. Please use a licensed language.
__________________________________________________________________________________________________________________________________________
Microsoft Dynamics AX Business Connector Session 4.
License error. Axapta cannot be started using current configuration and license codes. No license code available for the language en-US. Please use a licensed language.
Reason
The customer had bought AX license for EN-GB language only, but the language on the stores( RBOSTORETABLE) was set to EN-US.
Resolution
In a SQL query update the tables, so they only run with the language which was a valid license
Update dbo.RBOSTORETABLE
set CULTURENAME = 'en-gb'
where CULTURENAME = 'en-us'
Update [dbo].[RBOSTAFFTABLE]
set CULTURENAME = 'en-gb'
where CULTURENAME = 'en-us'
Replicate the N-1060 and N-1070 scheduler jobs to all store databases
Author: Kim Truelsen
Date: 13/6-2012